Refund Policy

At The Chaku Company we take great pride in crafting and delivering high-quality scrubs designed for comfort, durability, and style. Every order is carefully inspected and packaged before shipping to ensure it meets our standards of excellence.

Due to the nature of our products, all sales are final. Once an order has been processed and shipped, we are unable to accept refunds, returns, or exchanges. This policy is in place to uphold the integrity, safety, and hygiene standards of our products, as scrubs are considered personal-wear items.

We strongly encourage customers to carefully review product descriptions, sizing charts, and color options before completing a purchase. Our team is always available to answer questions prior to checkout to help ensure you select the best fit and style for your needs.

By placing an order with The Chaku Company, you acknowledge and agree to this refund policy.

We sincerely value your business and thank you for trusting us to provide scrubs that support you in your everyday work.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.